05Jan

We are extremely pleased to announce that John Bray Estate Agents have just won The British Property Lettings Award for TN34.

Our team performed outstandingly throughout the extensive judging period, which focused on customer service levels.

The British Property Awards provide agents throughout the UK with an invaluable opportunity to compare the services we provide against the services provided by our local, regional and national competition.

The British Property Awards team personally mystery shop every estate agent against a set of 25 criteria to obtain a balanced overview of customer service levels. The judging criteria are both comprehensive and detailed exploring different mediums, scenarios and time periods to ensure that agents have been rigorously and fairly judged.

Our Director, Kate Darbyshire said “We are so proud to have won this award, in what has been an exceptionally challenging year. We have been able to maintain our extremely high standards against the backdrop and I couldn’t be prouder of the team”.

Robert McLean from The British Property Awards said “Our awards have been specifically designed to be attainable to all agents, removing common barriers to entry, such as cost, to ensure that we have the most inclusive awards. Our awards have also been designed to remove any opportunity for bias or manipulation. If an agent has been attributed to one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time. Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition”.

John Bray are now been shortlisted for a number of national awards which will be announced shortly.